"The difference is, every morning our priorities are set by the software"

Same resources, same effort - but water losses down 2 years in a row

We recently inquired about progress with the Operations Manager of a client utility in the Lisbon Metro area, as part of our periodic client check.

The news were good: the utility has posted water loss reductions for the second year in a row. But the answer also included "thanks to Baseform". We countered that it is surely thanks to their efforts – the software doesn't operate the system or fix pipe breaks. 

But the manager's point was: they're not applying more resources to the problem. They work the exact same number of hours, and haven't increased the budget. "The difference is, every morning our priorities are set by the software, consistently and numbers-based. We get to the problems faster, we prioritize according to quantifiable criteria, and we waste much less time with non-issues. Everything is continuously quantified, and the results are clear."

This results-based logic is what we work every day to be in a position to support. If you're interested in this case, we'll be happy to put you in contact with this utility.

Get in touch to find out how your utility can also benefit from Baseform.